Job Description

Our client is an international consultancy with an office in Budapest is looking for an Oracle L1/L2 Support Analyst with experience/knowledge in Oracle Financials.

Tasks:

• Resolve simple standard IT requests.
• Report issues in a right manner and right format.
• Coordinate issues resolution and direct questions to the right team.
• Report on the progress of issues resolution.
• Main skills required:
  Fluent English. Italian is a plus;
• Good functional knowledge of Oracle eBusiness Suite R12 financial applications (Accounts receivable, Collections, Cash management);
• Minimum 2 years of working as 1-st Line – 2-nd Line support;
• Excellent knowledge of service desk processes and procedures.
• Ability to work as a “bridge” between different teams and direct tickets to the right team (functional, technical, admin etc.)
• Strong financial background is a big plus (billing, collections) for retail, distribution or telecom companies
• Desire to learn new tools and processes; ability to learn it fast.

 

How to Apply

If you are interested and fill (most of) the requirements, please send your CV in English to kkozmana@k2partnering.com

Job Categories: IT. Job Types: Full-Time. Job Tags: #English, help desk, oracle, oracle financials, service desk, and support.

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